Refunds/Cancellations
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At Venus Digital, we strive to provide the best service possible. Please review our refund policy carefully:
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1. **Payment Terms**:
- All course fees must be paid in full at the time of registration.
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2. **Refund Eligibility**:
- Refunds are only offered in the case of payment failure issues.
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3. **Refund Request Process**:
- To request a refund, please contact our support team within 7 days of your purchase.
- Refund requests will not be processed after this 7-day period.
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4. **Refund Processing Time**:
- Once your refund request is approved, the refund amount will be credited to your bank account within 5-7 working days.
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5. **Contact Information**:
- For any refund-related queries, please reach out to our support team through the contact information provided on our website.
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Thank you for choosing Venus Digital. We appreciate your understanding and cooperation.